Job Description
Join our dynamic team at Riverside County DMV Services as a Part-Time Customer Service Representative! This role offers a flexible schedule while providing essential support to our community. We're seeking a professional with a passion for public service to deliver exceptional customer experiences in a fast-paced government environment. Enjoy competitive pay, comprehensive training, and the opportunity to make a real difference in your local community. Apply today to start your rewarding journey with us!
Responsibilities
- Efficiently process driver's license, vehicle registration, and title transactions
- Provide accurate information on DMV procedures, requirements, and fees
- Maintain organized records of customer interactions and transactions
- Resolve customer inquiries and complaints with empathy and professionalism
- Utilize DMV software systems for transaction processing and documentation
- Ensure compliance with state regulations and security protocols
- Collaborate with team members to maintain smooth workflow
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience
- Strong communication and interpersonal skills
- Ability to handle sensitive information with confidentiality
- Proficient in basic computer applications and data entry
- Valid California driver's license
- Ability to work flexible hours including weekends
- Prior government or administrative experience preferred