Job Description
Join Alaska's premier public service team as a Part-Time DMV Customer Service Representative! We're seeking energetic, detail-oriented professionals to deliver exceptional service to Anchorage residents. Enjoy flexible scheduling while making a meaningful impact in your community. This role offers competitive pay, comprehensive training, and the opportunity to develop valuable administrative skills in a supportive environment.
Responsibilities
- Process vehicle registrations, title transfers, and driver's license applications with precision
- Provide clear guidance on DMV regulations, fees, and documentation requirements
- Utilize state systems to verify customer information and process transactions
- Maintain organized digital and physical records of all customer interactions
- Resolve inquiries efficiently while maintaining a calm, professional demeanor
- Collaborate with team members to streamline service delivery
- Adhere to all state security protocols for sensitive customer data
Qualifications
- High school diploma or equivalent; college coursework preferred
- Minimum 1 year customer service experience in a fast-paced setting
- Proficiency with basic office software (MS Office Suite)
- Strong communication skills with ability to explain complex procedures
- Ability to multitask and prioritize tasks under time constraints
- Attention to detail with numerical accuracy for financial transactions
- Must pass background check and fingerprinting for state employment