Job Description
Join our dynamic team as a Part-Time DMV Customer Service Representative in Virginia Beach! Help residents navigate motor vehicle services with professionalism and efficiency. This role offers flexible hours while making a meaningful impact on your community. Enjoy competitive pay, comprehensive training, and a supportive work environment.
Responsibilities
- Process driver's licenses, vehicle registrations, and title transactions with accuracy
- Provide clear guidance on DMV procedures and documentation requirements
- Maintain organized records of customer interactions and transactions
- Resolve customer inquiries and concerns with exceptional service
- Utilize DMV systems to verify information and process payments
- Assist with special programs like REAL ID and commercial driver services
- Collaborate with team members to ensure smooth office operations
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience
- Strong communication and interpersonal skills
- Ability to handle sensitive information with confidentiality
- Proficiency in basic computer applications and data entry
- Knowledge of Virginia DMV procedures preferred
- Ability to work flexible hours including weekends
- Valid Virginia driver's license required