Job Description
Join our award-winning team at the Tulsa County Motor Vehicle Division and serve your community with excellence! We're seeking a friendly and professional Part-Time Customer Service Representative to assist residents with driver's licenses, vehicle registrations, and DMV-related inquiries. Enjoy a flexible schedule while making a meaningful impact in your neighborhood.
This role offers competitive hourly pay, comprehensive training, and a supportive work environment. If you thrive in fast-paced settings and take pride in delivering exceptional service, apply today to become an integral part of Tulsa's public service network.
Responsibilities
- Process driver's license renewals, vehicle registrations, and title applications accurately
- Provide clear guidance on DMV procedures, documentation requirements, and fees
- Resolve customer inquiries regarding traffic violations, insurance requirements, and vehicle inspections
- Maintain organized digital records of transactions and customer interactions
- Collaborate with team members to streamline service workflows and reduce wait times
- Adhere to strict confidentiality protocols when handling sensitive customer data
- Conduct routine equipment checks to ensure optimal functionality of self-service terminals
Qualifications
- High school diploma or equivalent; college coursework preferred
- Minimum 1 year customer service or administrative experience
- Proficiency with computers and data entry systems (MS Office Suite)
- Strong communication skills with ability to explain complex policies simply
- Ability to multitask effectively in high-volume environments
- Valid Oklahoma driver's license with clean driving record
- Must pass background check and drug screening
- Ability to work flexible hours including Saturdays