Job Description
Join our dynamic team at the Kansas Department of Revenue! We're seeking a friendly and detail-oriented Part-Time DMV Customer Service Representative to deliver exceptional service to residents in Wichita. In this role, you'll be the face of our agency, assisting customers with vehicle registrations, license renewals, and DMV inquiries while ensuring compliance with state regulations. This position offers flexible scheduling and the opportunity to make a tangible impact in your community.
Why Work With Us?
- Competitive hourly pay with advancement potential
- Comprehensive training program
- Supportive team environment
- Flexible part-time schedule (20-25 hours/week)
- Opportunity for government benefits eligibility
Responsibilities
- Process vehicle registrations, title applications, and driver license transactions with accuracy
- Provide clear guidance on DMV regulations, fees, and documentation requirements
- Maintain organized digital and physical records of customer interactions
- Resolve customer inquiries and complaints professionally and efficiently
- Utilize state databases to verify information and process transactions
- Uphold strict confidentiality standards for sensitive customer data
- Collaborate with team members to ensure consistent service delivery
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and interpersonal skills
- Proficiency with basic computer applications and data entry
- Ability to multitask in a fast-paced environment
- Detail-oriented with high accuracy standards
- Valid Kansas driver's license required
- Ability to pass background check and drug screening