Job Description
Join our mission to serve America's heroes as a Part-Time Federal Administrative Specialist at the Indianapolis VA Medical Center. This flexible role offers the opportunity to contribute to federal operations while maintaining work-life balance. You'll support critical veteran services in a dynamic, mission-driven environment with competitive benefits and training opportunities.
Responsibilities
- Process veteran benefit applications with precision and compliance to federal regulations
- Manage confidential veteran records using VA systems and document management protocols
- Coordinate scheduling for veteran medical appointments and administrative hearings
- Respond to veteran inquiries via phone, email, and in-person with empathy and professionalism
- Assist with data entry, report generation, and compliance documentation
- Collaborate with multidisciplinary teams to ensure seamless service delivery
Qualifications
- U.S. citizenship required (federal employment mandate)
- Minimum 1 year administrative experience in customer service role
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel)
- Ability to pass federal background check and VA security clearance
- Strong attention to detail with 98%+ accuracy in documentation
- Experience with federal records management preferred
- Ability to work 20-25 hours per week with flexible scheduling