Job Description
Join our mission-driven team at the Department of Veterans Affairs in Omaha, NE, and enjoy exceptional benefits while serving our nation's heroes. This part-time position offers flexible scheduling, premium health insurance, retirement plans, paid time off, and tuition assistanceāall while making a tangible difference in veterans' lives.
As a Federal Benefits Specialist, you'll work in a collaborative environment with competitive compensation and unparalleled job security. The VA prioritizes employee wellness through comprehensive wellness programs, telework options, and professional development opportunities. Experience the unique satisfaction of public service with robust federal employee perks.
Responsibilities
- Process and manage veterans' benefit applications with accuracy and timeliness
- Provide exceptional customer service via phone, email, and in-person consultations
- Utilize VA systems to verify eligibility and calculate benefit entitlements
- Collaborate with medical and legal teams to resolve complex benefit cases
- Maintain strict confidentiality of sensitive veteran information
- Participate in ongoing training on policy updates and system enhancements
Qualifications
- Associate's degree or equivalent experience in public administration, business, or related field
- Minimum 2 years customer service or benefits administration experience
- Proficiency in Microsoft Office Suite and case management software
- Ability to obtain and maintain a government security clearance
- Strong communication skills with attention to detail
- U.S. citizenship required
- Preferred: Experience with federal benefits systems (e.g., VBMS, VBA)