Job Description
Join the Social Security Administration as a Part-Time Federal Claims Specialist in El Paso, TX. Make a direct impact on veterans' lives while enjoying competitive federal benefits and flexible scheduling. This role offers the unique opportunity to serve our nation's heroes within a supportive, mission-driven environment.
As a key member of our benefits team, you'll process complex claims with precision and compassion. We provide comprehensive training and career advancement pathways within the federal system. Ideal for students, parents, or professionals seeking work-life balance without compromising public service excellence.
Responsibilities
- Review and process veterans' benefit applications with meticulous attention to detail
- Communicate claim status and requirements to claimants via phone and email
- Maintain accurate digital records using federal case management systems
- Collaborate with healthcare providers and legal teams on complex cases
- Conduct eligibility verification using VA and SSA databases
- Prepare detailed case documentation for review by senior adjudicators
- Participate in quarterly compliance audits and process improvement initiatives
Qualifications
- U.S. citizenship and ability to pass federal background investigation
- Associate's degree or equivalent paralegal/claims processing experience
- Proficiency in Microsoft Office Suite and federal databases
- Exceptional written and verbal communication skills in English/Spanish
- Ability to maintain confidentiality and handle sensitive information
- Strong problem-solving skills with attention to regulatory compliance
- Experience with veterans' benefits systems preferred