Job Description
We are seeking a dedicated and detail-oriented individual to join our team in Indianapolis. This is a part-time position within the Federal Government, offering a unique opportunity to serve the public while maintaining a flexible work-life balance. The ideal candidate will assist in the efficient operation of the regional office, ensuring veterans receive the benefits they have earned.
Why Join Us?
- Impactful Work: Directly contribute to the well-being of veterans in the Indianapolis community.
- Flexibility: Enjoy a part-time schedule designed to accommodate personal commitments.
- Competitive Pay: Earn a competitive hourly rate commensurate with experience.
Responsibilities
- Assist in the intake, processing, and documentation of veteran benefit claims.
- Maintain the accuracy and strict confidentiality of sensitive federal records and data.
- Communicate effectively with veterans, their families, and federal stakeholders via phone and email.
- Perform high-volume data entry and maintain organized electronic and physical filing systems.
- Schedule and coordinate appointments for the office staff and veterans.
- Support administrative operations, including answering inquiries and distributing mail.
Qualifications
- Citizenship: United States Citizenship is required for federal employment.
- Education: High School Diploma or General Equivalency Diploma (GED) is required.
- Experience: Previous experience in a government, customer service, or administrative role is highly preferred.
- Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) is mandatory.
- Clearance: Must be able to pass a background investigation and security clearance check.
- Communication: Strong interpersonal skills with the ability to explain complex information clearly.