Job Description
Join the Social Security Administration in Mesa, AZ as a part-time Federal Clerk and build a stable career with government benefits. This position offers flexible hours while contributing to vital public services. Enjoy competitive pay, comprehensive training, and opportunities for advancement within a secure federal environment.
As a key member of our team, you'll handle sensitive citizen inquiries, process critical documentation, and ensure compliance with federal regulations. This role is perfect for students, parents, or career changers seeking work-life balance without sacrificing professional growth.
Responsibilities
- Process and verify Social Security applications and benefit claims
- Provide accurate information to beneficiaries regarding federal programs
- Maintain confidential records in compliance with HIPAA and federal guidelines
- Assist with data entry and document management using SSA systems
- Respond to in-person and phone inquiries with professionalism
- Collaborate with federal team members to resolve complex cases
- Participate in quarterly compliance audits and training updates
Qualifications
- U.S. citizenship required
- High school diploma or equivalent (college preferred)
- Minimum 1 year customer service or clerical experience
- Proficient in Microsoft Office Suite
- Ability to pass federal background check
- Strong attention to detail and accuracy
- Excellent communication skills in English
- Flexibility to work 20-25 hours weekly