Job Description
Join our mission to serve America's heroes! The U.S. Department of Veterans Affairs in Fresno is urgently hiring part-time Federal Specialists to support critical operations. Enjoy competitive pay, flexible scheduling, and comprehensive benefits while making a tangible impact in our community.
As a key member of our administrative team, you'll ensure seamless delivery of veteran services through meticulous documentation, compliance with federal regulations, and exceptional stakeholder communication. This role offers the perfect blend of professional growth and work-life balance in a supportive environment.
Responsibilities
- Process veteran benefit applications with 99% accuracy and strict adherence to federal guidelines
- Coordinate with state/local agencies to resolve service discrepancies within 48 hours
- Maintain confidential records in compliance with VA and HIPAA standards
- Conduct eligibility screenings for federal/state assistance programs
- Generate monthly performance reports using VA-approved software
- Provide exceptional customer service to 50+ veterans daily via phone/in-person
- Collaborate with cross-functional teams to streamline service delivery
Qualifications
- Minimum 2 years federal/state/local government administrative experience
- Proficiency in VA systems (VBA, VISTA) and Microsoft Office Suite
- Active security clearance or ability to obtain within 30 days
- Associate's degree in Public Administration or related field
- VA Form 10-2850c application expertise
- Ability to work 20-30 hours/week with flexible scheduling
- US citizenship and valid California driver's license
- Knowledge of Fresno County veteran resources