Job Description
Join our esteemed federal team in Columbus, Ohio as a Part-Time Veterans Service Specialist. This rewarding role offers flexible hours, competitive benefits including a pension plan, and the opportunity to make a meaningful impact on veterans' lives. We're seeking dedicated individuals to support veterans with benefit claims, documentation processing, and advocacy services. Enjoy work-life balance while contributing to national service.
Responsibilities
- Process and review veterans' benefit claims with precision and attention to detail
- Provide compassionate assistance to veterans navigating federal programs
- Maintain accurate electronic records in VA systems
- Collaborate with cross-functional teams to resolve complex cases
- Conduct eligibility assessments for pension and disability benefits
- Prepare comprehensive case documentation for regulatory compliance
- Participate in ongoing training on federal policy updates
Qualifications
- Associate degree or equivalent experience in public administration or related field
- Minimum 2 years customer service or case management experience
- Familiarity with federal regulations (VA/FERPA preferred)
- Proficient in Microsoft Office Suite and database management
- Strong written and verbal communication skills
- Ability to handle confidential information with discretion
- U.S. citizenship and clean background check
- Flexibility to work 20-25 hours per week