Job Description
Join our prestigious federal team in Oakland, NC and build a stable career serving our nation's heroes. We're urgently hiring motivated individuals for part-time roles with comprehensive benefits and growth opportunities. Enjoy competitive pay, flexible scheduling, and the pride of public service. Ideal for students, career-changers, or those seeking supplemental income with long-term stability.
Responsibilities
- Process veteran benefit applications with precision and adherence to federal regulations
- Provide exceptional customer service via phone, email, and in-person inquiries
- Maintain accurate records using VA proprietary systems and documentation protocols
- Collaborate with cross-functional teams to resolve complex veteran cases
- Support outreach initiatives connecting veterans with available resources
- Participate in ongoing training to stay current with policy updates
Qualifications
- U.S. citizenship required
- High school diploma or equivalent (college preferred)
- 1+ years customer service or administrative experience
- Proficiency with Microsoft Office Suite and data entry systems
- Ability to pass federal background check and security clearance
- Strong attention to detail and problem-solving skills
- Excellent communication in both written and verbal formats