Job Description
Join the Austin Police Department as a Part-Time Police Dispatcher Trainee and become the vital lifeline connecting our community with emergency services. This role offers comprehensive training to develop critical skills in crisis management, multi-agency coordination, and advanced communication technology. Perfect for individuals seeking flexible hours while making a tangible impact on public safety in one of America's most dynamic cities.
Responsibilities
- Answer emergency and non-emergency calls with exceptional composure and accuracy
- Dispatch police units, fire services, and medical responders using CAD/RMS systems
- Maintain detailed call logs and incident documentation per department protocols
- Coordinate multi-agency responses during critical incidents
- Provide clear, concise instructions to callers during emergency situations
- Operate radio equipment and computer-aided dispatch systems
- Participate in ongoing training for certification and procedural updates
Qualifications
- High school diploma or equivalent (college coursework preferred)
- Minimum 18 years of age
- Ability to multitask in high-pressure environments
- Exceptional verbal communication and active listening skills
- Basic computer proficiency with ability to learn specialized software
- Valid Texas driver's license
- Pass criminal background check and drug screening
- Ability to work rotating shifts including nights, weekends, and holidays