Job Description
Join the City of Indianapolis as a Part-Time Public Service Assistant and contribute directly to our vibrant community! This role offers the unique opportunity to serve Indianapolis residents while gaining valuable experience in public administration. Enjoy flexible scheduling, competitive pay, and the satisfaction of working for a government agency dedicated to improving quality of life for all citizens.
Our ideal candidate is organized, customer-service oriented, and passionate about local government operations. You'll work in a dynamic environment supporting various municipal departments while building your professional network in public service.
Responsibilities
- Provide exceptional customer service to residents via phone, email, and in-person inquiries
- Process permits, licenses, and municipal documents with accuracy and efficiency
- Assist with public records requests and document management
- Support departmental administrative functions including data entry and file maintenance
- Participate in community outreach events representing city services
- Maintain organized records and ensure compliance with municipal regulations
- Collaborate with cross-functional teams on special projects
Qualifications
- High school diploma or equivalent required; associate's degree preferred
- Minimum 1 year customer service or administrative experience
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Excellent verbal and written communication skills
- Ability to handle confidential information with discretion
- Strong organizational skills and attention to detail
- Valid Indiana driver's license may be required for field assignments
- Ability to work flexible hours including evenings/weekends