Job Description
Join Detroit's dynamic public service team as a Part-Time Public Service Assistant. This role offers a unique opportunity to contribute directly to community development while maintaining work-life balance. You'll support essential municipal operations in a collaborative environment that values public service excellence. Perfect for students, career-changers, or those seeking flexible hours without compromising impact.
Why Detroit? As Michigan's largest city, Detroit offers a vibrant cultural scene, affordable living, and meaningful opportunities to shape urban policy. Our inclusive workplace celebrates diversity and innovation.
Responsibilities
- Process and verify resident permit applications with 99% accuracy
- Assist constituents with municipal service inquiries via phone, email, and in-person
- Support community outreach events and public information campaigns
- Maintain digital records using city-specific databases (training provided)
- Collaborate with cross-departmental teams on special projects
- Prepare routine reports for departmental review
- Adhere to all state and municipal compliance protocols
Qualifications
- High school diploma or equivalent (college degree preferred)
- Minimum 1 year customer service or administrative experience
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Excellent written and verbal communication skills
- Ability to handle sensitive information with discretion
- Valid Michigan driver's license (if travel between sites required)
- Pass background check and fingerprinting per state regulations
- Availability for 20-25 hours/week, including some evening/weekend shifts