Job Description
Join Washington State's dynamic public service team as a Part-Time Public Service Specialist. This role offers the unique opportunity to contribute to community initiatives while maintaining work-life balance. You'll work directly with Seattle residents, providing essential information about state programs and resources. Our supportive team values diversity, professional growth, and civic engagement.
Responsibilities
- Respond to public inquiries regarding state programs via phone, email, and in-person
- Assist with outreach events and community engagement activities
- Maintain accurate records in state databases and document interactions
- Collaborate with agency partners to coordinate service delivery
- Prepare informational materials and presentations for community groups
- Participate in training sessions to stay updated on policy changes
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 1+ years customer service or public-facing experience
- Proficiency in Microsoft Office Suite and data entry systems
- Excellent written and verbal communication skills
- Ability to work independently and manage multiple priorities
- Valid Washington State driver's license (for occasional travel)
- Background check and fingerprinting required