Job Description
Join Ohio's premier public service team as a Part-Time Public Services Assistant in Columbus. This dynamic role offers flexible scheduling while supporting critical state government operations. Ideal for students, career-changers, or those seeking work-life balance, you'll contribute directly to citizen services and administrative excellence. Enjoy competitive pay, comprehensive training, and the opportunity to build transferable skills in a professional environment. Apply today to make a meaningful impact in your community!
Responsibilities
- Process citizen inquiries via phone, email, and in-person with exceptional professionalism
- Maintain accurate digital and physical records using state-of-the-art systems
- Support departmental operations through data entry and document management
- Assist with event coordination and public outreach initiatives
- Collaborate with cross-functional teams to ensure seamless service delivery
- Adhere to strict confidentiality and compliance protocols
Qualifications
- High school diploma or equivalent; college degree preferred
- 1+ years customer service or administrative experience
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Excellent written and verbal communication skills
- Ability to multitask in a fast-paced environment
- Ohio residency required upon hire
- Valid driver's license may be required for certain duties