Job Description
Join the City of Colorado Springs government team as a Part-Time Public Services Assistant. This role supports our community by ensuring efficient delivery of municipal services while maintaining compliance with federal, state, and local regulations. You'll work in a dynamic environment where your contributions directly impact citizen satisfaction and operational excellence.
This position offers flexible scheduling (20-25 hours/week) and includes eligibility for prorated benefits. Ideal for students, retirees, or professionals seeking work-life balance while serving the community.
Responsibilities
- Process citizen requests for permits, licenses, and municipal services through digital and in-person channels
- Maintain accurate records in government databases while adhering to data privacy protocols
- Coordinate with multiple city departments to resolve service inquiries within SLA timelines
- Assist with public outreach initiatives including community events and informational campaigns
- Prepare routine reports on service metrics and operational performance
- Support election administration duties during seasonal voting periods
- Perform clerical duties including document scanning, filing, and correspondence management
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Minimum 1 year customer service or administrative experience
- Proficiency with Microsoft Office Suite and government software systems
- Ability to pass required background check and fingerprinting
- Strong attention to detail with data accuracy requirements
- Excellent communication skills for diverse public interactions
- Knowledge of Colorado Springs municipal operations preferred
- Ability to work independently with minimal supervision