Job Description
Are you seeking a stable career with flexible hours? The City of Detroit is currently accepting applications for a Part-Time IT Specialist to join our dynamic state government team. In this pivotal role, you will provide essential technical support to municipal employees and residents, ensuring our digital infrastructure remains robust and accessible.
We are looking for a dedicated professional who thrives in a public service environment and values work-life balance. As a part-time employee, you will enjoy the stability of government employment with the flexibility to manage your schedule.
Why Join Us?
- Competitive hourly rate: $18.00 - $28.00
- Flexible part-time schedule
- Comprehensive benefits package for eligible employees
- Opportunity to make a tangible impact on the Detroit community
Responsibilities
- Provide tier 1 technical support for hardware and software issues to internal staff and external residents.
- Assist in the maintenance, repair, and configuration of computer workstations and peripherals.
- Manage and update departmental records, including service tickets and inventory logs.
- Perform data entry and administrative tasks to support office operations.
- Collaborate with full-time IT staff to troubleshoot complex network issues and implement security protocols.
- Conduct regular system checks and ensure software updates are current.
Qualifications
- High School Diploma or GED is required; Associate's degree in Information Technology or related field preferred.
- Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace.
- Strong problem-solving skills and the ability to explain technical concepts to non-technical users.
- Excellent customer service and interpersonal communication abilities.
- Ability to work a flexible schedule, including occasional evenings or weekends, as needed.
- Reliable transportation is required for on-site support duties.