Job Description
We are seeking a highly motivated and detail-oriented Pension Administrator to join our dedicated government team in Wichita, Kansas. In this pivotal role, you will manage the administration of state pension plans, ensuring accurate processing of retirement claims and providing exceptional service to public servants preparing for their next chapter.
This position requires availability for weekend shifts to support our operations and serve our members effectively. If you are passionate about public service, financial security, and have a knack for complex data management, we invite you to apply.
What You Will Do:
- Oversee the end-to-end processing of pension benefit requests and eligibility determinations.
- Conduct thorough reviews of pension applications to ensure compliance with state and federal regulations.
- Provide timely and accurate responses to inquiries from retirees, beneficiaries, and agency partners regarding pension status and calculations.
- Maintain and update member records in the state database with the highest level of precision.
- Collaborate with the HR and Finance departments to resolve complex pension discrepancies.
- Assist in the preparation of annual reports and statistical summaries regarding pension fund performance.
Who You Are:
- A strong communicator with the ability to explain complex financial concepts to diverse audiences.
- A committed professional with a background in government administration or financial services.
- Demonstrated experience in data integrity, auditing, or benefits administration.
- Reliable and self-directed, capable of working independently during weekend shifts.
- Proficient in using state-of-the-art computer systems and software applications.
Responsibilities
- Process and audit pension claims for accuracy and compliance.
- Provide customer service support for weekend inquiries regarding retirement benefits.
- Ensure strict adherence to ERISA and state pension laws.
- Maintain confidential employee records and documentation.
- Identify and resolve discrepancies in pension calculations.
- Assist in the implementation of new pension policy updates.
Qualifications
- Bachelor's degree in Finance, Accounting, Public Administration, or a related field (or equivalent experience).
- Minimum of 3 years of experience in pension administration, benefits management, or government financial services.
- Experience with state retirement systems or similar public sector benefit programs is highly preferred.
- Strong analytical skills with a high degree of attention to detail.
- Ability to work weekends, including Saturdays and Sundays, as required.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook).