Job Description
Join the District of Columbia Government's Pension Services Division and launch your career in public finance! We're seeking motivated individuals with no prior experience to support our award-winning pension plan administration. This entry-level role offers comprehensive training, competitive benefits, and the opportunity to serve DC's public employees. Enjoy a modern workspace in downtown Washington DC with flexible scheduling and professional development opportunities.
Responsibilities
- Process pension enrollment applications and documentation verification
- Assist with member inquiries via phone, email, and in-person support
- Maintain accurate pension plan records in proprietary databases
- Coordinate with HR departments for employee contribution tracking
- Prepare routine benefit statements and eligibility reports
- Support compliance audits and regulatory documentation
- Participate in cross-departmental pension policy initiatives
Qualifications
- High school diploma or equivalent (college preferred)
- Strong attention to detail with data accuracy skills
- Basic proficiency in Microsoft Office Suite (Excel required)
- Excellent verbal and written communication abilities
- Ability to handle confidential information with discretion
- Customer service mindset with problem-solving aptitude
- Willingness to obtain relevant financial certifications
- US citizenship required for government clearance