Job Description
Join the City of Cleveland's Public Benefits Division as a Pension Plan Assistant and launch your career in public finance with no prior experience required. This entry-level role offers comprehensive training and mentorship to support our city's dedicated public servants through retirement planning. Enjoy competitive compensation, robust benefits, and the opportunity to work with a team committed to financial stewardship and public service excellence.
Responsibilities
- Process pension enrollment forms and documentation with precision and attention to detail
- Assist in calculating pension benefits using established government formulas and guidelines
- Respond to inquiries from retirees and employees regarding pension policies and procedures
- Maintain accurate digital and physical records of pension transactions and communications
- Collaborate with finance team on quarterly pension reporting and compliance audits
- Support outreach initiatives to educate employees about retirement planning options
Qualifications
- High school diploma or equivalent (college degree preferred but not required)
- Basic proficiency in Microsoft Office Suite (Excel, Word, Outlook)
- Strong numerical aptitude and data entry accuracy
- Excellent written and verbal communication skills
- Ability to handle confidential information with discretion and integrity
- Willingness to learn complex pension regulations and procedures
- Customer service mindset with patience and problem-solving abilities