Job Description
Join the Texas State Retirement System as a Pension Plan Assistant and build a meaningful career in public service. This entry-level role offers comprehensive training and growth opportunities within one of the nation's leading pension administration agencies. You'll play a vital role in ensuring the financial security of public servants while developing valuable expertise in retirement planning, compliance, and member services. No prior experience is required – we provide all necessary training to succeed in this impactful position.
Responsibilities
- Process and verify pension applications, ensuring accuracy and compliance with state regulations
- Assist members with retirement plan inquiries via phone, email, and in-person consultations
- Maintain and update member records in pension management databases
- Prepare routine reports on pension fund activities and member demographics
- Collaborate with cross-functional teams to resolve complex member issues
- Support outreach initiatives to educate members on retirement benefits
Qualifications
- High school diploma or equivalent (college degree preferred but not required)
- Strong attention to detail and data entry skills
- Excellent communication and customer service abilities
- Ability to learn complex pension regulations and procedures
- Proficiency in Microsoft Office Suite and database management
- U.S. citizenship and ability to pass a background check
- Commitment to public service and ethical standards