Job Description
Launch your career in public service with North Carolina's premier pension administration team! No experience required—just your dedication to serving fellow citizens. Join our mission to safeguard retirement security for state employees, teachers, and public safety professionals. Enjoy competitive benefits, comprehensive training, and a stable government career path. We're seeking motivated individuals to learn pension plan administration while making a tangible impact on North Carolinians' futures. Apply today to start your journey in financial public service!
Responsibilities
- Process pension enrollment applications and documentation with precision
- Assist retirees and active members with pension account inquiries via phone/email
- Update member records in pension management software systems
- Prepare routine reports on pension plan metrics and account statuses
- Collaborate with finance teams to ensure accurate benefit calculations
- Participate in quarterly audits and compliance reviews
- Support outreach initiatives for pension education programs
Qualifications
- High school diploma or equivalent (college preferred)
- Strong attention to detail and numerical accuracy
- Basic proficiency in Microsoft Office Suite
- Excellent written and verbal communication skills
- Ability to learn complex pension regulations and procedures
- Customer service mindset with problem-solving aptitude
- U.S. citizenship and ability to pass background check
- Reliable transportation for occasional off-site meetings