Job Description
Launch your federal career in pension plan administration with no prior experience required! Join our mission-critical team in New Orleans dedicated to safeguarding retirement benefits for federal employees nationwide. This entry-level role offers comprehensive training and a pathway to grow within the federal benefits system. You'll work in a collaborative environment with competitive benefits, flexible scheduling options, and opportunities for professional development. If you're detail-oriented, passionate about public service, and eager to learn, this is your chance to make a meaningful impact on federal retirees' lives while building a stable, rewarding career.
Responsibilities
- Process and verify pension claims documentation for federal retirees
- Respond to beneficiary inquiries regarding pension benefits and eligibility
- Maintain accurate digital records in federal pension management systems
- Assist in reconciling pension fund accounts and reporting discrepancies
- Collaborate with cross-functional teams to resolve benefit-related issues
- Prepare routine reports on pension plan status and beneficiary demographics
- Participate in ongoing training on federal pension regulations and procedures
Qualifications
- High school diploma or GED equivalent required
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Strong attention to detail with data accuracy requirements
- Excellent written and verbal communication skills
- Ability to handle confidential information with discretion
- U.S. citizenship and ability to pass federal background check
- Willingness to complete federal benefits certification training
- No prior experience necessary—comprehensive training provided