Job Description
Join the Social Security Administration in Albuquerque as a Pension Plan Specialist and launch your federal career with no experience required! We provide comprehensive training to help you master pension regulations, benefit calculations, and client service excellence. Enjoy competitive pay, robust benefits, and the opportunity to make a tangible impact in retirement security. Albuquerque's vibrant culture and affordable living make it the perfect place to grow professionally and personally.
Responsibilities
- Process retirement claims and pension benefit applications with precision
- Explain complex pension regulations and eligibility criteria to beneficiaries
- Maintain accurate records using federal case management systems
- Collaborate with cross-functional teams to resolve benefit discrepancies
- Conduct eligibility reviews under federal pension guidelines
- Prepare detailed benefit summaries and correspondence
- Participate in ongoing training to maintain regulatory expertise
Qualifications
- High school diploma or equivalent (college degree preferred)
- Strong analytical and problem-solving abilities
- Excellent written and verbal communication skills
- Proficiency with Microsoft Office Suite
- Ability to learn complex federal regulations
- Detail-oriented with high accuracy standards
- U.S. citizenship and ability to pass federal background check
- Willingness to work in a secure federal facility