Job Description
Join the Social Security Administration as a Pension Plan Specialist in our Colorado Springs night shift team. This critical role ensures accurate retirement benefits administration for federal employees nationwide. You'll work in a secure, mission-driven environment with competitive benefits and career advancement opportunities. Our 24/7 operations require dedicated professionals to maintain uninterrupted service delivery.
We offer comprehensive federal benefits including health insurance, retirement plans, and paid time off. Night shift differential pay and flexible scheduling options available.
Responsibilities
- Process and verify pension claims for federal employees using SSA systems
- Maintain confidential retirement records with 100% accuracy
- Provide overnight customer support via phone and secure messaging
- Comply with federal regulations (ERISA, OPM guidelines)
- Collaborate with day-shift teams for seamless workflow continuity
- Generate monthly compliance reports and audit documentation
- Train on specialized pension administration software
Qualifications
- U.S. citizenship required (federal position)
- 2+ years in benefits administration or pension processing
- Proficiency in HR systems and MS Office Suite
- Strong attention to detail and data verification skills
- Ability to work independently during overnight hours
- Background investigation clearance required
- Associate's degree in Business/Finance or equivalent experience