Job Description
Are you looking for a stable, rewarding career in the public sector? The Kentucky Retirement Systems (KRS) is currently accepting applications for a dedicated Pension Plan Specialist in our Louisville office. This is an excellent opportunity for individuals seeking a government career with no prior experience required.
We are committed to serving our state's retirees and employees with integrity and excellence. As a member of our team, you will play a crucial role in managing pension benefits and providing exceptional customer service to the community. We offer comprehensive training, a competitive benefits package, and a supportive work environment.
Why Join Us?
- Government Stability: Work for a secure and essential state agency.
- No Experience Needed: We provide on-the-job training for the right candidates.
- Benefits: Comprehensive health insurance, retirement plans, and paid time off.
- Growth: Clear pathways for career advancement within the public sector.
Responsibilities
- Assist retirees and beneficiaries with inquiries regarding pension eligibility, benefits, and payment status.
- Process and review incoming applications for pension benefits and retirement plans with high accuracy.
- Maintain and update accurate records in the state’s pension administration database systems.
- Collaborate with internal finance and HR departments to resolve complex benefit discrepancies.
- Provide exceptional customer service through phone, email, and in-person interactions.
- Prepare routine correspondence and reports related to pension administration.
- Ensure strict compliance with all state government regulations and privacy policies.
Qualifications
- High School Diploma or GED is required.
- Previous experience in customer service or administrative support is preferred but not mandatory (we provide training).
- Strong attention to detail and ability to handle sensitive financial information with absolute confidentiality.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook) and basic computer navigation.
- Excellent verbal and written communication skills.
- Ability to pass a background check and drug screening.