Job Description
Launch your public service career with the Texas State Government Pension Plan! We're seeking motivated individuals with no prior experience to join our remote team in El Paso. This full-time role offers comprehensive benefits, job stability, and the opportunity to make a meaningful impact on retirees' lives. Enjoy flexible remote work while contributing to one of the nation's most respected pension programs. Training and mentorship provided – your dedication is our only prerequisite!
Responsibilities
- Process and verify pension applications and documentation
- Assist retirees and beneficiaries with benefit inquiries and enrollment
- Maintain accurate pension plan records and databases
- Communicate policy updates to participants via email and phone
- Collaborate with cross-functional teams to resolve complex cases
- Conduct eligibility assessments for new applicants
- Prepare routine reports for plan administrators
Qualifications
- High school diploma or equivalent (college preferred)
- Strong attention to detail and data accuracy skills
- Excellent written and verbal communication abilities
- Basic proficiency with Microsoft Office Suite
- Ability to work independently with minimal supervision
- Customer service mindset with problem-solving aptitude
- Willingness to learn pension regulations and procedures