Job Description
Join the Social Security Administration as a part-time Pension Specialist and play a vital role in administering federal retirement benefits for Virginians. This unique opportunity allows you to serve your community while enjoying a flexible schedule. Ideal for career transitioners, retirees, or those seeking work-life balance.
You'll work directly with federal employees, retirees, and their families to navigate complex pension regulations, resolve benefit inquiries, and ensure accurate retirement planning. Our supportive team provides comprehensive training to help you succeed in this mission-critical role.
Responsibilities
- Process and verify retirement pension applications for federal employees
- Provide expert guidance on Thrift Savings Plan (TSP) withdrawals and survivor benefits
- Research and resolve complex pension eligibility cases using federal regulations
- Maintain accurate documentation of benefit transactions and client communications
- Collaborate with cross-functional teams to ensure compliance with OPM guidelines
- Conduct outreach sessions on retirement planning for federal agencies
- Utilize Secure Portal systems to access confidential benefit information
Qualifications
- US citizenship and ability to pass federal background check
- Associate's degree in Finance, Business Administration, or related field
- 1+ years of experience with retirement plans or federal benefits
- Proficiency in Microsoft Office Suite and database systems
- Strong analytical skills for interpreting complex regulations (5 CFR, 5 USC)
- Excellent communication skills for client interactions
- Ability to work 20-25 hours per week with flexible scheduling
- Preferred: Federal HR certification or VA pension knowledge