Job Description
Join the Portland Police Bureau as a Police Dispatcher Trainee and embark on a rewarding career in public safety! We provide all essential equipment including headsets, dual-monitor workstations, and specialized CAD software. Our comprehensive training program covers emergency protocols, radio communication, and crisis management – no prior experience required. Enjoy competitive benefits, career advancement opportunities, and the chance to make a direct impact on community safety.
Responsibilities
- Process emergency and non-emergency calls using Computer-Aided Dispatch (CAD) systems
- Coordinate with law enforcement, fire, and medical personnel during critical incidents
- Maintain accurate logs and documentation of all communications
- Provide clear, concise information to first responders and the public
- Operate radio equipment and multi-line telephone systems
- Adhere to strict confidentiality and HIPAA compliance standards
Qualifications
- High school diploma or GED equivalent
- Ability to type 40+ words per minute
- Valid driver's license with clean record
- Pass background check and polygraph examination
- Ability to work rotating shifts including nights, weekends, and holidays
- Strong multitasking and stress-management skills
- Basic computer proficiency with Windows OS