Job Description
Join Austin's elite public safety team as a Police Dispatcher Trainee! We're urgently seeking motivated individuals to become the vital lifeline between our community and emergency responders. No prior experience required – we provide comprehensive training to prepare you for this high-impact role. As a dispatcher trainee, you'll handle emergency calls, coordinate resources, and make critical decisions that save lives. Enjoy competitive pay, comprehensive benefits, and opportunities for career advancement. If you're calm under pressure, excel in fast-paced environments, and want to make a real difference in Austin, apply today!
Responsibilities
- Answer emergency/non-emergency calls and dispatch appropriate police/fire/EMS resources
- Operate radio systems and Computer-Aided Dispatch (CAD) software
- Provide pre-arrival instructions to callers (CPR, first aid, etc.)
- Maintain accurate call logs and incident documentation
- Coordinate multi-agency responses during critical incidents
- Remain composed and professional during high-stress situations
- Adhere to strict confidentiality and HIPAA regulations
Qualifications
- High school diploma or GED equivalent
- Minimum 18 years of age
- Valid Texas driver's license (or obtain within 30 days)
- Pass background check, drug screening, and psychological evaluation
- Exceptional communication and multitasking abilities
- Ability to type 40+ WPM
- Basic computer proficiency
- Available for rotating shifts (nights, weekends, holidays)