Job Description
Join Fort Worth's elite emergency response team as a Police Dispatcher Trainee! This accelerated 6-month program combines rigorous classroom training with hands-on experience in our state-of-the-art Communications Center. You'll learn to handle high-pressure situations, prioritize critical incidents, and become the lifeline for citizens in crisis. Our comprehensive benefits package includes health insurance, retirement plans, and tuition reimbursement. No prior experience required – we're seeking motivated individuals with exceptional communication skills and a passion for public service.
Responsibilities
- Process emergency and non-emergency calls with accuracy and compassion
- Operate Computer-Aided Dispatch (CAD) systems and radio equipment
- Coordinate with police, fire, and EMS personnel during critical incidents
- Maintain detailed logs of all communications and activities
- Provide life-saving instructions to callers during medical emergencies
- Adhere to strict confidentiality protocols and HIPAA regulations
- Participate in regular scenario-based training drills
Qualifications
- High school diploma or GED equivalent
- Minimum typing speed of 40 WPM (verified test required)
- Ability to pass extensive background check and drug screening
- Fluent English proficiency with clear diction
- Basic computer literacy and multitasking ability
- No felony convictions or misdemeanor domestic violence charges
- Must be 18+ years old and a U.S. citizen
- Successfully complete psychological evaluation