Job Description
Join our elite team as a Police Dispatcher Trainee and become the lifeline of Madison's emergency response system. This accelerated 12-week training program combines hands-on experience with competitive weekly pay, preparing you for a critical role in public safety. No prior dispatch experience required – we provide comprehensive training in emergency protocols, radio communication, and computer-aided dispatch systems. Work alongside veteran dispatchers in our state-of-the-art communications center, handling high-pressure situations with confidence and precision.
Responsibilities
- Answer emergency and non-emergency calls with empathy and efficiency
- Dispatch police, fire, and EMS units using CAD/RAD systems
- Maintain accurate call logs and incident documentation
- Coordinate multi-agency responses during critical incidents
- Provide life-saving instructions via phone during emergencies
- Operate radio equipment under FCC regulations
- Participate in scenario-based training exercises
Qualifications
- High school diploma or equivalent
- Ability to pass background check and drug screening
- Typing speed of 35+ WPM (test required)
- Strong multitasking and stress management skills
- Clear communication abilities in English
- No felony convictions
- Ability to work rotating shifts including nights/weekends
- Basic computer proficiency