Job Description
Join the Indianapolis Metropolitan Police Department as a Police Dispatcher Trainee and become the lifeline of our city. In this critical role, you'll be the first point of contact during emergencies, providing life-saving support to officers and citizens. Our comprehensive 12-week paid training program equips you with the skills to operate advanced communication systems, de-escalate volatile situations, and manage high-pressure scenarios. With career advancement opportunities to full dispatcher roles and competitive benefits, this is your gateway to a fulfilling public safety career in one of America's most dynamic cities.
Responsibilities
- Process emergency and non-emergency calls using CAD/RMS systems
- Dispatch police units with precise location and incident details
- Maintain radio communication with field personnel
- Enter and update information in law enforcement databases
- Coordinate multi-agency responses during critical incidents
- Provide crisis intervention and caller guidance
- Document all communications accurately and confidentially
Qualifications
- High school diploma or equivalent (GED)
- Ability to type 40+ WPM with 90% accuracy
- Valid Indiana driver's license
- Pass criminal background check and drug screening
- Ability to work rotating shifts including nights/holidays
- Strong multitasking and decision-making skills
- Clear communication and active listening abilities
- Basic computer proficiency