Job Description
Join Jacksonville's elite public safety team as a Police Dispatcher Trainee! We're seeking motivated individuals with exceptional communication skills to serve as the vital link between our community and first responders. Enjoy flexible scheduling options while building a rewarding career in law enforcement operations. Our comprehensive training program will equip you with emergency protocols, radio communication techniques, and multi-tasking abilities to handle critical situations with precision. Work alongside experienced professionals in a dynamic, fast-paced environment where your actions directly impact public safety. We offer competitive benefits, career advancement opportunities, and the chance to make a tangible difference in Jacksonville every day.
Responsibilities
- Process emergency and non-emergency calls with accuracy and empathy
- Dispatch police units and emergency services using CAD/RMS systems
- Maintain detailed logs and incident documentation
- Provide critical information to officers and other agencies
- Operate radio equipment and multi-line phone systems
- Adhere to NIMS protocols and department procedures
- Coordinate resources during multi-agency incidents
- Assist in training new dispatch personnel
Qualifications
- High school diploma or equivalent (GED required)
- Valid Florida Driver's License
- Ability to pass background check and psychological evaluation
- Typing speed of 40+ WPM with 95% accuracy
- Proficiency in computer-aided dispatch systems
- Clear communication skills (verbal/written)
- Ability to remain calm under extreme pressure
- US citizenship or legal resident status