Job Description
Join the San Jose Police Department as a Police Dispatcher Trainee and become the lifeline of our community! This urgent opening offers comprehensive training to launch your career in emergency response. Work alongside seasoned professionals in a state-of-the-art communications center, where your quick thinking can save lives. We provide paid training, competitive benefits, and clear pathways to advancement. No prior experience required—just a passion for public service and the ability to thrive under pressure. Apply today to start your journey as a first responder hero.
Responsibilities
- Receive and prioritize emergency/non-emergency calls via 911 and administrative lines
- Dispatch police, fire, and medical units using CAD/RMS systems
- Maintain accurate incident logs and radio communications protocols
- Provide critical information to officers and other agencies
- Operate multi-channel radio systems and specialized emergency equipment
- Remain calm and composed during high-stress crisis situations
- Complete comprehensive field training program requirements
Qualifications
- High school diploma or equivalent (GED)
- Must be 18+ years old and U.S. citizen
- Pass background check, drug screening, and psychological evaluation
- Typing speed ≥ 40 WPM (tested during application process)
- Ability to multitask and make critical decisions under pressure
- Clear communication skills in English (bilingual Spanish a plus)
- No felony convictions and clean driving record