Job Description
Join the Raleigh Police Department as a Police Dispatcher Trainee and launch your career in public safety. This full-time position offers comprehensive training to develop essential skills in emergency communication, crisis management, and law enforcement coordination. You'll become the vital link between citizens, officers, and emergency services during critical moments. Our state-of-the-art facility and supportive team environment provide the perfect foundation for growth. Benefits include competitive pay, health insurance, retirement plans, and ongoing professional development. No prior experience required – we provide all necessary training!
Responsibilities
- Receive and prioritize emergency calls, dispatching appropriate police units
- Operate radio systems, computer-aided dispatch (CAD), and 911 equipment
- Maintain accurate records of incidents and communications
- Provide clear instructions to callers during emergency situations
- Coordinate with other emergency agencies (fire, EMS) during multi-agency responses
- Monitor surveillance systems and alarm activations
- Complete detailed incident reports and documentation
Qualifications
- High school diploma or GED equivalent
- US citizenship and valid NC driver's license
- Ability to pass background check, drug screening, and psychological evaluation
- Excellent communication and multitasking abilities
- Basic computer literacy and typing proficiency (35+ WPM)
- Ability to remain calm under pressure during high-stress situations
- Must be available to work rotating shifts, nights, weekends, and holidays
- No felony convictions or serious misdemeanor offenses