Job Description
Join Washington DC's elite public safety team as a Police Dispatcher Trainee! This dynamic entry-level role offers comprehensive training to become the vital communication link between citizens and emergency services. You'll handle high-stakes calls, coordinate critical responses, and develop life-saving skills while serving the nation's capital. Our paid training program includes classroom instruction and hands-on simulation to prepare you for real-world emergency scenarios. Enjoy competitive benefits, career advancement opportunities, and the chance to make a direct impact on community safety.
Responsibilities
- Process emergency/non-emergency calls and dispatch appropriate police/fire/EMS units
- Operate computer-aided dispatch (CAD) systems and radio equipment
- Provide pre-arrival medical instructions via phone during emergencies
- Maintain detailed call logs and incident documentation
- Coordinate multi-agency responses during critical incidents
- Adhere to strict confidentiality protocols and HIPAA compliance
- Participate in ongoing scenario-based training drills
Qualifications
- High school diploma or GED equivalent
- U.S. citizenship and DC residency required
- Valid driver's license with no DUI convictions within 5 years
- Pass criminal background check and polygraph examination
- Typing speed of 40+ WPM with 95% accuracy
- Ability to remain calm under extreme pressure
- Strong multi-tasking and active listening skills
- No history of domestic violence or substance abuse