Job Description
Join the Philadelphia Police Department's elite communications team as a Police Dispatcher Trainee! We provide all necessary equipment including advanced radio systems, CAD software, and emergency response tools to ensure your success. This comprehensive training program prepares you for a critical role in public safety while offering competitive benefits and career advancement opportunities.
Why Join Us?
- Full equipment provided (radios, headsets, CAD terminals)
- PAID training program with certification support
- Comprehensive health and retirement benefits
- Tuition reimbursement for continued education
- Opportunities for specialization within communications
Responsibilities
- Operate multi-channel radio systems and computer-aided dispatch (CAD) software
- Process emergency calls and prioritize critical incidents
- Coordinate with police, fire, EMS, and other city agencies
- Maintain accurate incident documentation and logs
- Provide clear, concise information to first responders
- Follow established protocols for emergency situations
- Participate in continuous training and scenario drills
Qualifications
- High school diploma or equivalent (GED)
- Valid driver's license (no DUI/DWI convictions in past 5 years)
- Ability to type 40+ WPM with accuracy
- Pass criminal background check and drug screening
- Strong multitasking and decision-making abilities
- Clear speaking voice with excellent communication skills
- Ability to work rotating shifts including nights/holidays
- Basic computer proficiency (Windows OS, MS Office)