Job Description
Join the elite ranks of Miami-Dade's Public Safety team as a Police Dispatcher Trainee. This is your gateway to a dynamic career at the forefront of emergency response. You'll become the vital lifeline connecting citizens with first responders, mastering cutting-edge communication systems while making critical decisions under pressure. We provide comprehensive paid training and a clear path to advancement. If you thrive in fast-paced environments and possess unwavering integrity, this is your moment to serve Miami with distinction.
Responsibilities
- Process 911 and non-emergency calls with exceptional accuracy and empathy
- Dispatch police, fire, and EMS units using CAD/RMS systems
- Maintain detailed incident logs and coordinate multi-agency responses
- Provide life-saving instructions during medical emergencies
- Monitor radio channels and maintain constant situational awareness
- Adhere to all federal, state, and departmental protocols
- Participate in continuous training and certification programs
Qualifications
- High school diploma or GED equivalent
- Minimum 18 years of age
- U.S. citizenship or legal resident status
- Pass background check, drug screening, and psychological evaluation
- Typing speed of 40+ WPM with 95% accuracy
- Ability to multitask in high-stress environments
- Basic computer proficiency (Windows OS, CAD systems)
- Clear speaking voice and exceptional communication skills