Job Description
Join NYC's elite emergency response team as a Police Dispatcher Trainee! This remote-friendly role offers hybrid flexibility with on-site training at our state-of-the-art facility. You'll be the lifeline connecting first responders to critical incidents, shaping public safety outcomes from day one. We provide comprehensive paid training and career advancement pathways to become a certified dispatcher.
Responsibilities
- Process emergency calls and dispatch police units with precision
- Maintain accurate real-time incident tracking via CAD systems
- Coordinate multi-agency responses during critical incidents
- Provide clear, calm communication to callers in crisis situations
- Document all communications and actions in compliance with protocols
- Participate in mandatory scenario-based training simulations
Qualifications
- High school diploma or equivalent (college preferred)
- US citizenship and valid New York State driver's license
- Ability to pass background check and psychological evaluation
- Typing speed of 40+ WPM with 95% accuracy
- Exceptional communication and crisis management skills
- Ability to work rotating shifts including nights/weekends
- No prior felony convictions