Job Description
Join Austin's Public Safety Team as a Police Dispatcher Trainee! We're urgently seeking motivated individuals to become the vital communication lifeline for our community. No prior experience required – we provide comprehensive training. Start your impactful career in emergency response with competitive benefits, growth opportunities, and the chance to make a daily difference. Apply today to begin your journey in public safety!
Responsibilities
- Process emergency and non-emergency calls with accuracy and empathy
- Dispatch police units using CAD systems and radio protocols
- Maintain detailed logs of all communications and incidents
- Coordinate multi-agency responses during critical incidents
- Provide critical information to officers in the field
- Remain calm under pressure during high-stress situations
- Adhere to all federal, state, and departmental regulations
Qualifications
- High school diploma or equivalent required
- Valid Texas Class C driver's license
- Pass background check and drug screening
- Ability to type 40+ WPM (typing test required)
- Strong communication and problem-solving skills
- Ability to work 12-hour shifts, nights, weekends, and holidays
- Basic computer proficiency with willingness to learn specialized software
- U.S. citizenship or legal authorization to work