Job Description
Launch your career in public safety with Seattle Police Department's Dispatcher Trainee program! No prior experience required—we provide comprehensive training to prepare you for this critical role. Become the vital link between our community and first responders, handling emergency calls with precision and compassion. Enjoy competitive pay, comprehensive benefits, and the opportunity to make a real impact in one of America's most dynamic cities. Join our dedicated team today and start your journey toward a rewarding career in law enforcement support.
Responsibilities
- Receive, prioritize, and dispatch emergency/non-emergency calls for police, fire, and medical services
- Operate radio systems, computer-aided dispatch (CAD), and telephone equipment
- Maintain detailed call logs and documentation using digital systems
- Provide critical information to field units during active incidents
- Calmly de-escalate callers and deliver life-saving instructions
- Coordinate multi-agency responses during major incidents
- Adhere to strict confidentiality and HIPAA protocols
- Participate in ongoing training and certification programs
Qualifications
- High school diploma or equivalent (GED)
- Must be 18+ years old and a U.S. citizen
- Pass extensive background check and polygraph examination
- Minimum typing speed of 40 WPM (verified through testing)
- Ability to multitask in high-pressure environments
- Clear verbal communication and active listening skills
- Basic computer proficiency and tech adaptability
- No felony convictions or domestic violence charges