Job Description
Join Detroit's elite Public Safety team as a Police Dispatcher Trainee with flexible scheduling options! This vital role offers competitive pay, comprehensive training, and the opportunity to serve your community while maintaining work-life balance. We're seeking motivated individuals ready to handle high-stakes emergency communications with precision and compassion. No experience required – we provide paid, hands-on training to prepare you for this dynamic career path. Enjoy rotational shifts including evenings, weekends, and overnight options tailored to your availability. Apply today and become the lifeline connecting first responders to those in need.
Responsibilities
- Receive and prioritize emergency/non-emergency calls via 911 and administrative lines
- Dispatch police, fire, and EMS units using CAD/RMS systems with accuracy
- Maintain detailed call logs and incident documentation per department protocols
- Provide critical pre-arrival instructions to callers during medical emergencies
- Coordinate multi-agency responses during large-scale incidents
- Operate radio equipment and maintain constant communication channels
- Utilize de-escalation techniques for emotionally distressed callers
- Participate in continuous training drills and scenario simulations
Qualifications
- High school diploma or equivalent (GED)
- US citizenship and valid Michigan driver's license
- Pass criminal background check and drug screening
- Typing minimum 40 WPM with 95% accuracy
- Ability to multitask in high-pressure environments
- Strong situational judgment and problem-solving skills
- Clear communication abilities in English (bilingual Spanish a plus)
- Basic computer proficiency with willingness to learn specialized software