Job Description
Join Philadelphia's elite public safety team as a Police Dispatcher Trainee! This critical role forms the backbone of emergency response coordination, where your calm judgment and rapid decision-making directly impact community safety. We offer competitive compensation, comprehensive training, and flexible scheduling options to accommodate diverse lifestyles. As a trainee, you'll master advanced communication protocols, multi-agency coordination, and crisis management under the guidance of veteran dispatchers. This is your gateway to a rewarding career in law enforcement with growth opportunities into specialized dispatch units.
Responsibilities
- Receive and prioritize emergency/non-emergency calls via 911 and administrative lines
- Dispatch police units, fire services, and medical responders using CAD/RMS systems
- Maintain detailed logs of all communications and incident updates
- Provide life-saving instructions during medical emergencies
- Coordinate multi-agency responses during critical incidents
- Operate radio equipment and maintain communication protocols
- Update incident status in real-time to responding units
Qualifications
- High school diploma or GED equivalent required
- Minimum typing speed of 40 WPM with 95% accuracy
- Ability to pass background check, polygraph, and psychological evaluation
- Proficiency with computer-aided dispatch (CAD) systems
- Exceptional multitasking and stress management skills
- Clear diction and precise communication abilities
- Valid Pennsylvania driver's license
- No felony convictions or domestic violence charges