Job Description
Join the Phoenix Police Department as a Police Dispatcher Trainee and become the lifeline of our community! We're urgently seeking motivated individuals to handle emergency calls, coordinate first responders, and maintain critical public safety operations. This accelerated trainee program offers comprehensive preparation for a rewarding career in emergency dispatch. No prior experience required – just dedication, composure, and a passion for serving Phoenix residents.
Responsibilities
- Receive and prioritize emergency/non-emergency calls via 911 and administrative lines
- Dispatch police, fire, and EMS units using CAD/RMS systems
- Maintain accurate call logs and incident documentation
- Provide critical instructions to callers during emergencies
- Coordinate multi-agency responses during critical incidents
- Monitor radio communications and maintain situational awareness
- Operate specialized emergency communication equipment
Qualifications
- High school diploma or GED equivalent
- U.S. citizenship and valid Arizona driver's license
- Pass extensive background investigation and polygraph
- Ability to type 35+ WPM with accuracy
- Exceptional communication and multitasking skills
- Ability to remain calm under high-pressure situations
- No felony convictions or domestic violence charges
- Basic computer proficiency (Windows OS, typing software)