Job Description
Join the Minneapolis Police Department as a Police Dispatcher Trainee and embark on a rewarding career in public safety. This entry-level position offers comprehensive training to develop essential skills in emergency response, communication, and crisis management. You'll be the vital lifeline connecting our community with first responders, making split-second decisions that save lives. We're seeking motivated individuals with a passion for service and the ability to thrive in high-pressure environments. Full benefits package, career advancement opportunities, and competitive compensation await dedicated professionals ready to protect and serve Minneapolis.
Responsibilities
- Process 911 and non-emergency calls with accuracy and compassion
- Dispatch police, fire, and EMS units during emergency situations
- Maintain detailed records of all communications and incident reports
- Operate computer-aided dispatch (CAD) systems and radio equipment
- Coordinate multi-agency responses during critical incidents
- Provide crisis intervention and calming instructions to callers
- Monitor surveillance systems and alert officers to suspicious activity
Qualifications
- High school diploma or equivalent (college coursework preferred)
- Valid driver's license with clean record
- Minimum typing speed of 40 WPM (verified by test)
- Ability to pass background check and psychological evaluation
- Proficiency in multitasking and prioritization under pressure
- Clear communication skills in English (bilingual a plus)
- No felony convictions or domestic violence charges
- Ability to work rotating shifts including nights, weekends, and holidays