Job Description
Join the Charlotte-Mecklenburg Police Department as a Police Dispatcher Trainee and become a vital lifeline in our community! We offer flexible scheduling options to accommodate diverse lifestyles while providing world-class training in emergency communications. This entry-level position is your gateway to a dynamic career in public safety, where every call matters and your quick thinking saves lives. Our state-of-the-art facility and supportive team environment ensure you'll develop exceptional skills in crisis management, multitasking, and technology operation. Enjoy competitive pay, comprehensive benefits, and the satisfaction of serving one of America's fastest-growing cities. No prior experience required – we provide all necessary training!
Responsibilities
- Receive and prioritize emergency/non-emergency calls via 911 and administrative lines
- Dispatch appropriate police/fire/EMS units using CAD/RMS systems
- Maintain accurate call logs and incident documentation
- Provide critical information to first responders during active incidents
- Operate radio equipment and computer-aided dispatch systems
- Coordinate multi-agency responses during critical situations
- Adhere to strict confidentiality protocols and HIPAA compliance
Qualifications
- High school diploma or GED equivalent
- Ability to pass background check and polygraph examination
- Valid NC driver's license with clean record
- Typing speed of 40+ WPM with 95% accuracy
- Ability to work rotating shifts including nights/weekends
- Strong multitasking and situational awareness skills
- Proficient with computer systems and technology
- Must be a US citizen and meet residency requirements